FAQ’s

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I would like to return the toy, what should I do?

Please email to [email protected]

Do you offer free returns?

A return is paid by the customer and is 4$.

Can I wash the toys in a washing machine?

No, the toys should not be washed in a washing machine. Please clean the toys with a damp cloth.

Are the toys hypoallergenic?

Yes, the toys are made out of hypoallergenic materials.

Do you ship outside of the USA?

Yes. Please email with the request and obtain a quote for shipping.

What is the best way to contact customer service?

You can contact us by email and WhatsApp regarding your orders. Also please be free to write us on Facebook or Instagram for questions unrelated to order processing.

How long is the order processing time?

Please allow 1-2 business days before the order is shipped.